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The smug complacency of technology adverts disguises a pretty mixed picture, with too many people not connected, too many passive users of technologies designed for interactive, and far too much talk about empowerment but far too little action to make it happen.

Geoff Mulgan

One effect of an individualistic culture that's poor at instilling mutual respect is that people jump more quickly to anger or violence.

Geoff Mulgan

All over the world, social innovation is tackling some of the most pressing problems facing society today - from fair trade, distance learning, hospices, urban farming and waste reduction to restorative justice and zero-carbon housing. But most of these are growing despite, not because of, help from governments.

Geoff Mulgan

All over the world, social innovation is tackling some of the most pressing problems facing society today - from fair trade, distance learning, hospices, urban farming and waste reduction to restorative justice and zero-carbon housing. But most of these are growing despite, not because of, help from governments.

Geoff Mulgan

Democracy isn't solely about polite conversations in parliaments. It needs to be continually refreshed with raw passions, anger and ideals.

Geoff Mulgan

The really interesting moment will be when you have a critical mass of people engaging through the networks, more than through the press and TV. When that happens, the culture of politics has to change, moving away from controlled one-way messages towards a political culture that is more questioning.

Geoff Mulgan

The responsibility for good government lies not just with governments themselves but also with every other part of the system they operate in, including media, non-governmental organisations and the public.

Geoff Mulgan

The wrongful arrest of tens of thousands of British Muslims after the September 11 attacks can be explained by the very poor intelligence the police had, and, just possibly, excused by the fact that a terrorist action in Britain linked to British Muslims would have been hugely damaging.

Geoff Mulgan

On the environment and climate change, I suspect that future generations will think there was too much timidity, too much fear of upsetting business. Basically, New Labour was very nervous about regulating business, or requiring it to do anything, even when there was a very clear social or environmental case for doing so.

Geoff Mulgan