Brian Chesky

If you want to create a great product, just focus on one person. Make that one person have the most amazing experience ever.

If you want to create a great product, just focus on one person. Make that one person have the most amazing experience ever.

People don't use Airbnb overtly to trust people more. They use it because they want to get a better sense of the culture and to save money. A by-product was that they live in someone else's shoes.