For a manager to be perceived as a positive manager, they need a four to one positive to negative contact ratio.

One of the topics I'm most passionate about is servant leadership - the greatest leaders recognize that they're here to serve, not to be served.

Growing, for leaders, is like oxygen to a deep sea diver. Without learning and growing, leaders die in terms of their effectiveness.

The productivity of a work group seems to depend on how the group members see their own goals in relation to the goals of the organization.

In the past a leader was a boss. Today's leaders must be partners with their people... they no longer can lead solely based on positional power.

Values-based business behavior is no longer simply an interesting option - it's crucial to your survival. Once you understand your mission and values, you have a strong basis for evaluating your practices and aligning them accordingly.

For a manager to be perceived as a positive manager, they need a four to one positive to negative contact ratio.

I absolutely believe in the power of tithing and giving back. My own experience about all the blessings I've had in my life is that the more I give away, the more that comes back. That is the way life works, and that is the way energy works.